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How md77 Handles Your Personal Information

This Privacy Policy covers what data md77 collects when you open an account, make deposits via JazzCash, Easypaisa, or Raast, and use our platform — and exactly how we protect it. Availability of our services depends on local law and eligible regions in Pakistan.

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What Information md77 Collects and Why

md77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details, and identity verification documents as required for account security and fraud prevention. Every time you deposit or withdraw through JazzCash, Easypaisa, or Raast, we log the transaction reference, amount, and wallet identifier — this is necessary to

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process your funds correctly and resolve any payment queries. We also collect device and session data: your browser type, IP address, and the pages you visit within the platform. This helps us detect unusual login attempts and keep your account secure. If you contact our support
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team, those conversations are stored so we can track your issue through to resolution. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash, Easypaisa, and Raast is limited strictly to what those providers need to complete your transaction.
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Retention periods vary by data type — transaction records are kept for the period required under applicable financial regulations, while session logs are held for a shorter window. You can request a copy of the data we hold on you at any time through our support
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channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Encryption and Storage

Your account credentials and payment details are stored using industry-standard encryption. Access to your data within our systems is restricted to staff who need it to operate or support your account.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences through the cookie banner or your account settings.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations after closure. You can request deletion of non-mandatory data by contacting support.

Your Access Rights

You have the right to request a copy of your personal data, correct inaccurate records, or ask us to restrict processing. Submit these requests via live chat or email and we will respond within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Support Send your data access or deletion request to our support email. Include your registered account details so we can locate your records and respond promptly.

Live Chat Open the chat widget from any page on md77 to speak with our support team directly about a privacy concern or to ask how your data is being used.

Account Settings Some privacy controls — including cookie preferences and marketing opt-outs — are available directly inside your account settings without needing to contact support.

Common Questions About Your Privacy on md77

These are the questions we hear most often from Pakistan players about how their data is handled. If your question is not covered here, reach us through live chat or email.

We collect your name, email address, phone number, and identity documents needed for account verification. Payment method details — such as your JazzCash or Easypaisa wallet number — are recorded when you make a transaction.

Payment data is shared only with the relevant payment processor to complete your transaction. We do not pass your wallet details to advertisers or unrelated third parties under any circumstances.

Contact our support team via live chat or email with your registered account details. We will compile and send you a summary of the personal data we hold within a reasonable timeframe.

You can request deletion of non-mandatory data at any time. Some records — such as transaction logs — must be retained for the period required by applicable financial regulations and cannot be removed on request.

We use essential cookies to keep your session active and optional analytics cookies to improve the platform. Non-essential cookies can be turned off through the cookie banner shown on your first visit or inside account settings.

After account closure, we retain records for the period required under applicable regulations, then delete or anonymise remaining data. You can ask our support team for details specific to your account type.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How md77 Handles Your Personal Information

Data Handling, Cookies, and Account Security

Encryption and Storage

Cookie Policy

Data Retention

Your Access Rights

Reach Us About Your Privacy

Common Questions About Your Privacy on md77

01 What personal data does md77 collect when I open an account?

02 Is my JazzCash or Easypaisa payment information shared with anyone?

03 How do I request a copy of the data md77 holds about me?

04 Can I ask md77 to delete my personal data?

05 How does md77 use cookies and can I turn them off?

06 What happens to my data if I close my md77 account?

Privacy Policy

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